• IT Chat and Remote Support are currently closed.

Important Messages

• Activate Your Account
  If you are a new student, your account needs to be activated before you can access campus computers, WiFi, Langara email, Brightspace, and printers.
  
  If you need help activating your account please follow this link: https://langara.teamdynamix.com/TDClient/81/askit/KB/ArticleDet?ID=1391
• Langara ID Password
  If you need to reset your Langara ID account password please follow this link: https://langara.teamdynamix.com/TDClient/81/askit/KB/ArticleDet?ID=1078
• VPN issues on Langara laptops?
  If you are experiencing any VPN connection issues, visit this article for assistance: https://langara.teamdynamix.com/TDClient/81/askit/KB/ArticleDet?ID=1417
• Windows 11 Upgrade
  Microsoft has ended its support for Windows 10. All Langara devices on Windows 10 must be upgraded to Windows 11.
  
  Any Langara devices still on Windows 10 have been frozen. If your Langara device was frozen, stay on the line and a tech will be available to assist you.
  
  For more information and instructions, please follow this link: https://langara.teamdynamix.com/TDClient/81/askit/KB/ArticleDet?ID=12651
• Langara password update required for some accounts. Update your password proactively.
  If your password is more than a year old, you will need to update your password. If your password has not been updated by February 16, 2026, your password will be reset, requiring you to create a new password. See the following Langara Post article for more details: https://mylangara.staffbase.com/content/news/article/69727b4f68c2cc76ac636743
  
  MyFiles outage
  Jan 20, 2026, 8AM - MyFiles is working for N: and O:, however H: drive is still inaccessible due to a vendor issue. The workaround is to use a Langara machine on VPN. This is still being worked on with the vendor. Updates to come when available.
• Remote Support Hours
  8am to 6pm Monday-Friday