Important Messages

• Remote Support Hours
  8am to 8pm Mon-Fri (limited support after 4pm)
  9am to 5pm Saturday (limited support)
• Activate Your Account
  If you are a new student, your account needs to be activated before you can access campus computers, WiFi, Langara email, Brightspace, and printers.
  
  If you need help activating your account please follow this link: https://langara.teamdynamix.com/TDClient/81/askit/KB/ArticleDet?ID=1391
• Langara ID Password
  If you need to reset your Langara ID account password please follow this link: https://langara.teamdynamix.com/TDClient/81/askit/KB/ArticleDet?ID=1078
• Windows 11 Upgrade
  Microsoft is ending its support for Windows 10 this Fall. Any machines still on Windows 10 will get a popup message from Langara IT reminding to update to Windows 11 by Sept 22.
  
  Machines still on Windows 10 after Sept 22 will be subject to a forced upgrade to Windows 11.
  
  Any computer not on Windows 11 by Oct 7 will be disabled.
  
  For more information and instructions, please follow this link: https://langara.teamdynamix.com/TDClient/81/askit/KB/ArticleDet?ID=12651
  
  If you need technical assistance with upgrading your device, please stay online and a tech will be available to assist you. Otherwise, submit a ticket using the Windows 11 Migration Support service (https://langara.teamdynamix.com/TDClient/81/askit/Requests/ServiceDet?ID=6278) and a tech will reach out to you.