• IT Chat and Remote Support are currently closed.

Important Messages

• Remote Support Hours
  8am to 6pm Monday-Friday
  
  Service Desk Hours in the Library
  General Drop-In Support
  10am-2pm Monday-Friday
  
  By Appointment - Book an Appointment - https://langara.teamdynamix.com/TDClient/81/askit/Requests/Service/7059/Book-a-Service-Desk-Visit
  8am-10am Monday-Friday
  2pm-6pm Monday-Thursday
  2pm-5pm Friday
• VPN issues on Langara laptops?
  If you are experiencing any VPN connection issues, visit this article for assistance: https://langara.teamdynamix.com/TDClient/81/askit/KB/ArticleDet?ID=1417
• Activate Your Account
  If you are a new student, your account needs to be activated before you can access campus computers, WiFi, Langara email, Brightspace, and printers.
  
  If you need help activating your account please follow this link: https://langara.teamdynamix.com/TDClient/81/askit/KB/ArticleDet?ID=1391
• Langara ID Password
  If you need to reset your Langara ID account password please follow this link: https://langara.teamdynamix.com/TDClient/81/askit/KB/ArticleDet?ID=1078
• Changes coming to Wi-Fi (eduroam) on personal devices - June 22nd
  Personal devices connecting to Wi-Fi (eduroam) via email address and password authentication will no longer work as of June 22. Users will need to setup their personal devices to connect via the Wi-Fi onboarding tool (JoinNow - https://wifi.langara.ca) to continue access to campus Wi-Fi.
  
  Instructions on how to do this can be found here: http://langara.teamdynamix.com/TDClient/81/askit/KB/Article/13407/Connecting-to-campus-Wi-Fi
  
  Personal devices that have already connected via the onboarding tool will not be affected.