Important Messages

• Activate Your Account
  If you are a new student, your account needs to be activated before you can access campus computers, WiFi, Langara email, Brightspace, and printers.
  
  If you need help activating your account please follow this link: https://langara.teamdynamix.com/TDClient/81/askit/KB/ArticleDet?ID=1391
• Langara ID Password
  If you need to reset your Langara ID account password please follow this link: https://langara.teamdynamix.com/TDClient/81/askit/KB/ArticleDet?ID=1078
• VPN issues on Langara laptops?
  If you are experiencing any VPN connection issues, visit this article for assistance: https://langara.teamdynamix.com/TDClient/81/askit/KB/ArticleDet?ID=1417
• Windows 11 Upgrade
  Microsoft has ended its support for Windows 10. All Langara devices on Windows 10 must be upgraded to Windows 11.
  
  Any Langara devices still on Windows 10 have been frozen. If your Langara device was frozen, stay on the line and a tech will be available to assist you.
  
  For more information and instructions, please follow this link: https://langara.teamdynamix.com/TDClient/81/askit/KB/ArticleDet?ID=12651
• Remote Support Hours
  8am to 6pm Monday-Friday
• New IT Service Desk hours coming this Summer
  This Summer, the IT Service Desk hours will be changing to its new hours, Monday-Friday 10am-2pm.
  A new service called Book-a-Service-Desk-Visit will be offered where employees and students can book time with a technician for support that requires in-person interaction.
  
  Book-a-Service-Desk-Visit hours and more information can be found here: https://langara.teamdynamix.com/TDClient/81/askit/KB/ArticleDet?ID=14343
• “Your network access is about to expire, please re‑enroll” email
  Some community members may see an email titled “Your network access is about to expire, please re‑enroll”, including an attachment received April 21, 2026.
  
  This is a legitimate system notification from Langara and can be safely ignored. No action is required, and there will be no impact to your account or network access. IT will disable these notifications going forward.