• IT Chat and Remote Support are currently closed.

Important Messages

• Activate Your Account
  If you are a new student, your account needs to be activated before you can access campus computers, WiFi, Langara email, Brightspace, and printers.
  
  If you need help activating your account please follow this link: https://langara.teamdynamix.com/TDClient/81/askit/KB/ArticleDet?ID=1391
• Langara ID Password
  If you need to reset your Langara ID account password please follow this link: https://langara.teamdynamix.com/TDClient/81/askit/KB/ArticleDet?ID=1078
• VPN issues on Langara laptops?
  If you are experiencing any VPN connection issues, visit this article for assistance: https://langara.teamdynamix.com/TDClient/81/askit/KB/ArticleDet?ID=1417
• Windows 11 Upgrade
  Microsoft has ended its support for Windows 10. All Langara devices on Windows 10 must be upgraded to Windows 11.
  
  Any Langara devices still on Windows 10 have been frozen. If your Langara device was frozen, stay on the line and a tech will be available to assist you.
  
  For more information and instructions, please follow this link: https://langara.teamdynamix.com/TDClient/81/askit/KB/ArticleDet?ID=12651
• Remote Support Hours
  8am to 8pm Monday-Friday (limited support after 4pm)
  9am to 5pm Saturday (limited support)
  Closed Sundays and Holidays
  
  New Support Hours coming Monday, January 26, 2026
  8am to 6pm Monday-Friday
  *Support on Saturdays and after 6pm on weekdays is ending
• Adobe access email notification
  Due to back-end cleanup, users with Adobe software access may have received an email from Adobe indicating access has been removed. If you received this email, please disregard it as your access has not changed. You should still be able to access your Adobe software.
  
  MyFiles outage
  Jan 19, 2026 - At 3pm PST, MyFiles will be down for approximately 30 mins to address a vendor issue which caused access issues. Access to your files via your mapped network drives are not affected. Further updates to come as needed.