Important Messages

• It’s a fresh term for new and returning students. Please check the following page for information regarding your accounts and how to manage them before submitting a request for help to IT. You may be able to solve or answer your question faster this way. https://langara.ca/information-technology/accounts-passwords/student-accounts.html. If you still need assistance, a technician will be happy to chat with you. We hope you have a successful term!
• Please visit our Knowledge base while you are waiting to connect to a technician. We may have already solved your issue and provided directions for you to fix it yourself. It is also available 24-7 in case you have come here after hours.
  
  Chat support available
  o 8am to 4pm Mon-Fri (limited support after 4pm)
  o 9am to 5pm Saturday (limited support)
  
  Check our Knowledgebase first for self-help at https://langara.ca/ask-it/ (Login with your Email to see more articles.)