Important Messages

• VPN issues on Langara laptops?
  If you are experiencing any VPN connection issues, visit this article for assistance: https://langara.teamdynamix.com/TDClient/81/askit/KB/ArticleDet?ID=1417
• Activate Your Account
  If you are a new student, your account needs to be activated before you can access campus computers, WiFi, Langara email, Brightspace, and printers.
  
  If you need help activating your account please follow this link: https://langara.teamdynamix.com/TDClient/81/askit/KB/ArticleDet?ID=1391
• Langara ID Password
  If you need to reset your Langara ID account password please follow this link: https://langara.teamdynamix.com/TDClient/81/askit/KB/ArticleDet?ID=1078
• Google Chrome update on College provided Windows machines
  Some Langara employees may notice Google Chrome performing an update on their College provided machines. This update is required for cybersecurity reasons.
  
  If Google Chrome is open when the update begins, Chrome may close itself to perform the update. Once completed, you can reopen Chrome and resume usage. If you are not using Chrome when the update is performed, the update will run silently in the background.
  
  If you are having issues with Google Chrome, you can open Software Center (search for it in the Windows search bar) to check if Google Chrome is installed. If not, stay online and a tech will be able to assist.
• Remote Support Hours
  8am to 6pm Monday-Friday
  
  Service Desk Hours in the Library - During Final Exams/Semester Start
  8am-6pm Monday-Thursday
  8am-5pm Friday